We are the data controller of the personal data you share with us.
Green Goddess ltd, trading as Green Goddess Health 138 Lea Village, Birmingham, B33 9SL, United Kingdom Email: hello@greengoddesshealth.com | Phone: +44 7713 778983
What Information We Collect
Order & account information: name, delivery and billing address, email, phone number, order history.
Payment information: processed securely by our payment provider [PAYMENT PROCESSOR]. We do not store full card details ourselves.
Contact form submissions: name, email, and any details you provide when contacting us.
Newsletter sign-up: email address, if you opt in to our mailing list.
Technical data: IP address, browser type, device information, and pages visited, collected automatically via cookies and similar technologies.
Marketing preferences: whether you’ve opted in or out of marketing communications.
How We Use Your Information
Process and deliver your orders
Communicate with you about your order (confirmations, shipping updates, order queries)
Respond to enquiries submitted via our contact form
Send you our newsletter and marketing communications, where you’ve opted in
Improve our Site, products, and customer experience
Comply with legal and tax obligations
Prevent fraud and keep our Site secure
Our Legal Basis for Processing
Under UK GDPR, we rely on: Contract (to process and deliver your order), Consent (for marketing emails and non-essential cookies, withdrawable any time), Legitimate interests (to improve our Site and prevent fraud), and Legal obligation (to keep financial records as required by UK law, typically 6 years).
Cookies
Our Site uses cookies to run essential functions (like your shopping cart), remember your preferences, and — where you consent — to understand how visitors use the Site and show relevant marketing. You can manage or withdraw cookie consent at any time via your browser settings or our cookie banner.
Sharing Your Information
We do not sell your personal data. We share it only where necessary with payment processors, delivery/courier companies, our email marketing platform (if you’ve subscribed), IT and hosting providers, and regulators or authorities where required by law. All third parties are required to protect your data and use it only for the purposes we specify.
International Transfers
If any of our service providers are based outside the UK, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses) to protect your data in line with UK GDPR requirements.
How Long We Keep Your Data
Order and transaction data: typically 6 years, for tax and accounting purposes
Marketing data: until you unsubscribe or withdraw consent
Contact form enquiries: for as long as needed to resolve your query, then deleted or anonymised
Your Rights
Under UK GDPR, you have the right to access, correct, or erase your data, restrict or object to processing, request data portability, and withdraw consent at any time. To exercise any of these rights, contact us at hello@greengoddesshealth.com — we’ll respond within one month, as required by law.
You also have the right to complain to the UK’s data protection regulator, the Information Commissioner’s Office (ICO), at ico.org.uk, if you believe your data has been mishandled.
Children's Privacy
Our products and Site are intended for adults. We do not knowingly collect personal data from children under 18.
Security
We use appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
Contact Us
Green Goddess Health 138 Lea Village, Birmingham, B33 9SL, United Kingdom hello@greengoddesshealth.com | +44 7713 778983
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